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Cookies and Tracking

You can find our cookie policy with all setting options here:
https://website-bereinigung.de/cookie-policy
By clicking the following links, you can also perform a full Analytics Opt-Out and a LiveChat Opt-Out .

Access Details

Über die Formulare 'Request a Quote' and 'Secure Submit' you can securely send us access details for your webspace. These data records are transmitted and stored with full PGP encryption, used internally only for order-related processing, and are never accessible to third parties without your consent. Please use only these forms to submit access details. You can here generate a confidentiality agreement.

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, include data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This mainly includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address stated in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the privacy policy under “Right to Restriction of Processing”.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered into the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke this consent at any time. An informal notification by email to us is sufficient for this purpose. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Inquiries by email, chat, or phone

If you contact us by email, telephone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not pass this data on without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the efficient handling of inquiries addressed to us.

The data you send to us through contact inquiries remains with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions - in particular legal retention periods - remain unaffected.

Ticket system - freelance staff

All messages received via contact form, email, or chat are stored centrally in our ticket system. If the volume of inquiries is high, processing may temporarily be handled by freelance staff with whom a customer protection agreement has been concluded.

Live chat

On this website, the LiveChat system collects and stores data from which user profiles are created using pseudonyms. These user profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offering to user needs. Cookies may be used for this purpose. These are small text files stored locally on the website visitor's device, enabling recognition when our website is visited again. The pseudonymized usage profiles will not be merged with personal data relating to the holder of the pseudonym without separate, explicit consent.

You can object to the collection and storage of data by LiveChat at any time with effect for the future by clicking the following link:


Use of Cloudflare

We use the "Cloudflare" service provided by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter "Cloudflare"). Cloudflare provides, among other things, a Content Delivery Network (CDN) and security features to defend against attacks (e.g. DDoS attacks). Cloudflare is used to ensure the security and performance of our website.

Processing of personal data by Cloudflare

When you visit our website, a connection is established to Cloudflare's servers. In the process, technical information such as your IP address is transmitted to Cloudflare. This transmission is necessary in order to deliver the content of our website and defend against attacks.

Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in ensuring the technical security, optimal presentation, and stability of our online offering.

Storage and disclosure

Cloudflare generally stores the collected data in data centers within the European Union (EU). In exceptional cases, however, data may be transferred to and processed in the USA. Cloudflare has committed to complying with the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection in accordance with Art. 46 GDPR.

Conclusion of a data processing agreement

We have concluded a data processing agreement with Cloudflare in accordance with Art. 28 GDPR to ensure the security of your data. In this agreement, Cloudflare undertakes to process personal data only in accordance with our instructions and to protect it in compliance with the GDPR.

Further information

For more information on data processing by Cloudflare, please refer to Cloudflare's privacy policy: https://www.cloudflare.com/de-de/privacypolicy/.

Privacy policy for the use of Google services

All information clearly summarized: https://business.safety.google/privacy/

Privacy policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses so-called 'cookies', text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. However, due to the IP anonymization activated on this website, your IP address will first be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide further services related to website usage and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent data collection by Google Analytics by clicking the following link. An opt-out cookie will be set that prevents the future anonymous collection of your data when visiting this website:


Use of Google Remarketing

This website uses the remarketing function of Google Inc. ('Google'). This function serves to present interest-based advertisements to website visitors within the Google advertising network. The website visitor's browser stores so-called 'cookies', text files that are saved on your computer and make it possible to recognize the visitor when they access websites that belong to Google's advertising network. On these pages, visitors may then be shown advertisements that relate to content they previously viewed on websites that use Google's remarketing function. According to its own statements, Google does not collect any personal data during this process. If you nevertheless do not want to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp follow.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ('Google').

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser stores on the user's computer. These cookies expire after 30 days and are not used for the personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that could personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies in specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Facebook Pixel

Our website uses Facebook's visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversions.

This makes it possible to track the behavior of site visitors after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Policy This enables Facebook to display advertisements on Facebook pages as well as outside of Facebook. We as the site operator cannot influence this use of the data.

You can find further information on protecting your privacy in Facebook's privacy notices: https://www.facebook.com/about/privacy/.

You can also deactivate the “Custom Audiences” remarketing function in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screenTo do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

General information and mandatory disclosures

Privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information about the responsible entity

The responsible entity for data processing on this website is:

https://website-bereinigung.de/impressum

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, or similar).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on those provisions. Please refer to this privacy policy for the respective legal basis on which processing is based. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Art. 21 para. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, either for yourself or for a third party, in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection when the browser's address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, restriction, deletion, and correction

Within the scope of the applicable legal provisions, you have the right at any time to receive free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to have this data corrected, restricted, or deleted. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address provided in the legal notice.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was / is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you require it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may—apart from being stored—only be processed with your consent or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

Objection to advertising emails

We hereby object to the use of contact data published as part of the legal notice obligation for the sending of advertising and informational materials that have not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.

Cookies

You can find our Cookie Policy with all available settings options here: https://website-bereinigung.de/cookie-policy

Some of the web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies in specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you request (e.g. shopping cart functionality) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Where other cookies are stored (e.g. cookies used to analyze your browsing behavior), they are addressed separately in this privacy policy.

Kick Consent Manager

This website uses the Kick Consent Manager (KCM), which sets a technically necessary cookie (kcm_data) to store your cookie consent preferences.

KCM does not process any personal data.

In the cookie kcm_data your consents given when entering the website are stored. If you would like to revoke these consents, simply delete the cookie in your browser. When you revisit/reload the website, you will be asked for your cookie consent again.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data are not merged with other data sources.

These data are collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website – for this purpose, server log files must be collected.

Newsletter

If you wish to subscribe to the newsletter offered on this website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not share it with third parties.

The processing of the data entered into the newsletter subscription form is carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke your consent to the storage of the data, the email address, and their use for sending the newsletter at any time, for example via the 'unsubscribe' link in the newsletter. The lawfulness of data processing operations already carried out remains unaffected by the revocation.

The data you provided for the purpose of subscribing to our newsletter will be stored by us until you unsubscribe and will be deleted after you unsubscribe. Data stored for other purposes remains unaffected.

Plugins and tools

YouTube with enhanced privacy mode

Our website uses plugins from the YouTube website. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by enhanced privacy mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on our website, a connection to YouTube’s servers is established. In the process, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube may store various cookies on your device after you start playing a video. These cookies allow YouTube to collect information about visitors to our website. This information is used, among other things, to compile video statistics, improve user experience, and prevent fraud. The cookies remain on your device until you delete them.

Where applicable, further data processing operations may be triggered after a YouTube video is started, over which we have no influence.

YouTube is used in the interest of presenting our online services in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

Google Web Fonts

This site uses so-called Web Fonts provided by Google for the consistent display of fonts. When you access a page, your browser loads the required Web Fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google’s servers. As a result, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support Web Fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether data entered on our websites (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, time spent by the website visitor on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated spying and from SPAM.

Further information about Google reCAPTCHA as well as Google’s privacy policy can be found at the following links: https://policies.google.com/privacy?hl=de and https://www.google.com/recaptcha/intro/android.html.

Source reference: eRecht24 Privacy Policy

Additional Services

What Our Clients Say About Us

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“Since we run an online shop, it was very important for us that our site was quickly available again with full functionality for our customers. All work was carried out extremely quickly to our complete satisfaction.” – Löwen Handels GmbH

“Very fast, professional, and solution-focused handling of the problem. In addition, I was given tips and Strato-specific information to reduce the risk of the problem recurring.”
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