Security flat rate for WordPress & Joomla - emergency support included
Your website should just work - even when things go wrong.
The Security flat rate is the ideal follow-up protection after a cleanup: basic hardening, emergency support, and handling hacks/spam/malware without any 'surprise invoices'. You install updates yourself - and if something goes wrong, we catch it for you (up to 2 h/year).
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Emergency support for 1 CMS installation (Joomla or WordPress) - so you are not left on your own.
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Hardening included - the key protective measures that make attacks much harder.
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Hacks, malware, spam - incidents are handled at no extra cost (within this flat rate).
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Update rescue for self-triggered 1-click updates / configuration errors (max. 2 h per year).
20.00€ / month
* All prices include 19% VAT • Requirement: The website must be functional at the start. Details (term/cancellation) as in checkout.
Already had a cleanup done by us? Then the flat rate is a perfect follow-up protection - including the 6-month guarantee from the cleanup.
Who is the Security flat rate for?
For website owners who want peace of mind: you do not want to deal with security details all the time, but in an emergency you want a fixed point of contact who knows the system and responds properly.
✅ Perfect if …
… you want long-term protection after a cleanup without booking a full maintenance contract right away.
✅ Makes sense if …
… you occasionally install updates yourself with 1-click - and need quick help if something goes wrong.
⚠️ Not ideal if …
… you want a fixed update/maintenance interval. Then a maintenance plan is the better choice.
How it works
Clear process, no games. You always know what you get - and what you don't.
Book
You secure the flat rate in checkout.
Basic hardening
We implement the effective basic protection measures.
If something happens
You contact us - we take over handling the incident.
Keep running stably
You get a clean, working website again.
Scope of services - clearly defined
The flat rate is like a 'security airbag': it keeps your website stable and secure without us promising a fixed maintenance interval.
| Component | Security flat rate | Full maintenance |
|---|---|---|
| Emergency support & incidents | Yes - hacks/spam/malware included | Yes |
| Basic protection (hardening) | Yes | Yes (plus ongoing care) |
| Regular updates | No - you install 1-click updates yourself | Yes - on a fixed interval/process |
| Recovery from update errors | Yes - up to 2 h/year | Yes (depending on plan scope) |
Important: The Security flat rate requires that your website is fully functional at the start. If an urgent cleanup is needed first, we start with that - and afterwards the flat rate is the perfect 'permanent protection'.
FAQ
What is the biggest difference compared to full maintenance?
Is the flat rate suitable for Joomla and WordPress?
What about self-caused problems (update/config)?
How fast is 'emergency support'?
I want updates handled completely.
* All prices include 19% VAT.
- Details
- Last Updated: 02 March 2026
